We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Citroen Hire Purchase return problem

Hi!
I was wondering if anyone could help. I had a citroen c1 on hire purchase which was returned to them after 2 years in November. It was inspected by Manheim, and at the time they claimed that the drivers door was a different silver to the rest of the car. I disagreed with the report and this was noted. I then received an invoice from Citroen for £166 (which included hub caps) for the damage, I wrote to them and said that I would pay for the hub caps but disagreed with the repainting of the door, to which they said they would investigate.
I received a letter last night that said they had looked into the matter and I still had to pay for the car door. I have looked at the photos and you can see no difference in colour, and more to the point, I have not had the car door resprayed, and it was brand new when i got it.

What is the best way to move forward with this? Does anyone have an similar experiences? Do you think I am best just paying the money - although it is the principal that is making me argue it.

Thanks!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.