We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Direct Debit issue with Virgin CC

Hello!

When I first got a credit card from virgin around a year ago, I filled in all the paperwork to set up a direct debit and sent it to them. However, they did not take a direct debit for the first 2 bills, I have no idea why. I now have a bad credit rating for these non-payments. Is it too late to complain or is there anything I can do? I guess it's worth a try, but was wondering if anyone had any advice on this? :cool:

Comments

  • co123456
    co123456 Posts: 368 Forumite
    Mortgage-free Glee!
    If it were me, I wouldn't bother. If you had caught this after a couple of months, perhaps worth a punt, however twelve months......

    Chalk it up as experience.
  • cifpower
    cifpower Posts: 6,502 Forumite
    Did it say on your first two statements that the payment would be taken by DD?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.