Can Tesco take money from my credit card without authorisation?

flinky478

Hi, I was wondering if anyone could help with this query i have. I bought fuel at a Tesco express garage for £40.02. I bought nothing else. I have since checked my bank statement to find that Tesco have charged me another £17.89 without my authorisation. Firstly, I didn't buy anything other than the fuel, and secondly, how did they take any money from my card without my authorisation and is this legal?:mad:

Help please.

Thanks

mab2000

Did you pay@pump? Is the £17.89 a confirmed transaction or is it pending?

flinky478

Didn't pay at the pump, paid in the shop for the fuel, got a receipt for that. Only found out that they had charged me the £17 after checking our statement. Spoke to the manager and he doesn't know what the charge was for. I'm just concerned about them taking money from me that I didnt authorise.

mab2000

Ok bang goes my theory. I guess that if you haven't already, get in touch with your card provider and inform them that you do not recognise the transaction, they will probably send you a form to fill out and they will take it from there.

Any

Absolutely agree with the above!
It's not that Tesco took your money and it's case "can they do that" - of course they cannot and you will sit with your head down.
BUT - the question is - was it mistake or fraudulent transaction?

So get in touch with your bank, say you don't recognise the transaction and let them deal with it!

pelirocco

Are you sure its not a transaction you have done on a different date? , as others have said you need to contact your card provider

flinky478

Many thanks for the advice. Spoke to the manager of the shop, he didnt have a clue why we were charged the extra, and has given us a refund.