Cancellation charges from Scottish Power

lynnc21

I was almost bullied by a man on the door to change from EDF to Scottish Power. I decided to do it and when phoned EDF they pointed out that the "capped" price was a con and when I looked closer I realised it was so swapped back to EDF immediately. It took a month to do the transfer back!!! I received my final Electricity bill from Scottish Power and it showed a cancellation charge of £30!! The Gas one will be £20! Have I got the right to refuse payment of these extortionate charges?:D

penrhyn

You entered into a contract with Scottish power tariff that had cancellation charges.
If you cancelled before the change over went through then you would have a case.
However if they were your energy supplier for a period of time then you won't be able to get out of paying.
Did you take independent advise that the Scottish power deal was a 'con' or just take EDF's word for it?

neil9313

lynnc21 wrote: »

I was almost bullied by a man on the door to change from EDF to Scottish Power. I decided to do it and when phoned EDF they pointed out that the "capped" price was a con and when I looked closer I realised it was so swapped back to EDF immediately. It took a month to do the transfer back!!! I received my final Electricity bill from Scottish Power and it showed a cancellation charge of £30!! The Gas one will be £20! Have I got the right to refuse payment of these extortionate charges?:D[/QUOTE



Lots of your post does not make sense, lets have what did actually did happen!

DirectDebacle

Five minutes browsing this site and following its' links should answer your questions.

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38115.html