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Supanet problems

I seem to be having problems with Supanet. This seems to be the only site I can access and I can't download any emails. Please will someone go to https://www.supanet.com and see if the 'traffic light' in the top right corner is red? If it is, could you clickon it and see what the problem is? Thank you!

Comments

  • T4i
    T4i Posts: 1,845 Forumite
    Part of the Furniture Combo Breaker
    Start: 19:00 - 02/ 07/ 2006
    End: : - / /

    Symptoms:Customers connecting to London ADSL may experience slow downloading and browsing speeds during peak times.

    Details:

    We are having problems with one of our BT centrals in London. Engineers are working to fix the problem ASAP.

    Realms affected are:

    Supanet.com, Supalite.com, Supaplus.com, Supadsl1.com, Supadsl2.com, Supadsl3.com, Supadsl4.com, Supadsl5.com, Supadsl6.com, Supadsl7.com, Supadsl8.com, Supadsl9.com, Supadsl11.com, Supadsl12.com and Supaplat.com

    We apologise about the inconvenience this may cause, and we will endeavor to ensure that the outage is kept to a minimum.

    Yours

    Supanet Team


    Start: 11:30 - 03/ 07/ 2006
    End: : - / /

    Symptoms:Users may experience problems when downloading e-mails in webmail.

    Details:

    We are currently experiencing problems with our webmail servers and users may experience problems when downloading e-mails.

    Our engineers are working to rectify the problem as soon as possible. We apologise about the inconvenience caused.
  • s-j-cooper_2
    s-j-cooper_2 Posts: 863 Forumite
    T4i wrote:
    Start: 19:00 - 02/ 07/ 2006
    End: : - / /

    Symptoms:Customers connecting to London ADSL may experience slow downloading and browsing speeds during peak times.

    Details:

    We are having problems with one of our BT centrals in London. Engineers are working to fix the problem ASAP.

    Realms affected are:

    Supanet.com, Supalite.com, Supaplus.com, Supadsl1.com, Supadsl2.com, Supadsl3.com, Supadsl4.com, Supadsl5.com, Supadsl6.com, Supadsl7.com, Supadsl8.com, Supadsl9.com, Supadsl11.com, Supadsl12.com and Supaplat.com

    We apologise about the inconvenience this may cause, and we will endeavor to ensure that the outage is kept to a minimum.

    Yours

    Supanet Team


    Start: 11:30 - 03/ 07/ 2006
    End: : - / /

    Symptoms:Users may experience problems when downloading e-mails in webmail.

    Details:

    We are currently experiencing problems with our webmail servers and users may experience problems when downloading e-mails.

    Our engineers are working to rectify the problem as soon as possible. We apologise about the inconvenience caused.

    Thanks for that! I can't access any sites except this one! How strange!
  • T4i
    T4i Posts: 1,845 Forumite
    Part of the Furniture Combo Breaker
    This work? http://213.40.66.82
  • s-j-cooper_2
    s-j-cooper_2 Posts: 863 Forumite
    T4i wrote:

    It just come up with 'cannot find server'. I wonder why I can access these pages though?
  • T4i
    T4i Posts: 1,845 Forumite
    Part of the Furniture Combo Breaker
    Networks are mad, specially when you think about a ISP network. Part of the network may have gone down leaving you with only some sites working. I'm sure they will have it under control very soon!
  • s-j-cooper_2
    s-j-cooper_2 Posts: 863 Forumite
    email is now working - woo hoo! But I still can't get onto any websites. Boo hoo.
  • s-j-cooper_2
    s-j-cooper_2 Posts: 863 Forumite
    email has stopped again and I still cant get onto many websites (have been able to search ebay, but not access my account?)

    RAAAAAAAAAAAAAAAAAAAAAAAAAAR!
  • lee634
    lee634 Posts: 1,030 Forumite
    webmail status
    tart: 11:30 - 03/ 07/ 2006
    End: : - / / Symptoms:Users may experience problems when downloading e-mails in webmail.
    Details:
    We are currently experiencing problems with our webmail servers and users may experience problems when downloading e-mails.
    Our engineers are working to rectify the problem as soon as possible. We apologise about the inconvenience caused.


    Broadband status


    Start: 19:00 - 02/ 07/ 2006
    End: : - / /
    Symptoms:Customers connecting to London ADSL may experience slow downloading and browsing speeds during peak times.
    Details: We are having problems with one of our BT centrals in London. Engineers are working to fix the problem ASAP.
    Realms affected are:
    Supanet.com, Supalite.com, Supaplus.com, Supadsl1.com, Supadsl2.com, Supadsl3.com, Supadsl4.com, Supadsl5.com, Supadsl6.com, Supadsl7.com, Supadsl8.com, Supadsl9.com, Supadsl11.com, Supadsl12.com and Supaplat.com
    We apologise about the inconvenience this may cause, and we will endeavor to ensure that the outage is kept to a minimum.
    Yours
    Supanet Team
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