"the times trial subscripition" still sending me mags??

superfazza

dear to anyone that might know what to do or have successfully solved this situation


just emailed them ask why still send me the times mags. in email said i never signed or agree to extend trail. they have invoiced me for 34.99 when i clearly did not agree to it

any advice or suggestions would be greatly appricated

yours sincerely

superfazza

Optimist

superfazza wrote: »

dear to anyone that might know what to do or have successfully solved this situation


just emailed them ask why still send me the times mags. in email said i never signed or agree to extend trail. they have invoiced me for 34.99 when i clearly did not agree to it

any advice or suggestions would be greatly appricated

yours sincerely


superfazza

If you read the terms I am sure you will find that when you signed up and gave your bank details the onus was on you to cancel prior to the trial ending. If you don't then you are deemed to have signed up to receive the magazines and to pay for them.

KimYeovil

In addition, note that as you received an introductory offer you may not be able to cancel for the period of the contract. With an ordinary subscription you can cancel at any time for a pro rata refund.

superfazza

dear mse members,

with the times trial so called subscirption ,actually did not enter any bank details, only my address,

they have not replied as yet ..for the record they based in holland (time warner publishing B.V.)

if im forced to pay at least britannica 2009 is free only if i pay the £34.99 ...not know if this is great value, thats for
54 issues which is about 65p each issue

superfazza

now successfully resolved they agreed to cancel subscription as shown below

Subject: Reply from Time Magazine
> Date: Thu, 21 Jan 2010 13:08:04 +0000
>
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> Amsterdam, 21/01/2010
>
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> Your account number: 0********

> Dear MR A W,
>
> Thank you for your e-mail.
>
> As requested we have cancelled your subscription. You may receive one or two more copies of
> the magazine before service ceases, please keep them with our compliments.
>
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> If we can be of any further assistance, do not hesitate to contact us.
>
> Yours sincerely,
>
> TIME magazine
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> Mr M****** Z****** ******
> Customer Service Representative
>
> You can manage your TIME Magazine subscription online, 24 hours a day, at times
> . You can change your address, check your expiry date, give a
> gift subscription, renew or pay for your own subscription and more.
>
>
credit to times for cancelling it delighted with outcome :j:T

super fazza

superfazza

many thanks to the mse forum members that replied cheers