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MBNA credit card - compromised details

Siren1
Siren1 Posts: 161 Forumite
Part of the Furniture Combo Breaker
in Credit cards
Hi

My boyfriend got a letter from MBNA yesterday about his creditcard, apparently one of their appointed vendors 'may' have compromised my boyfriend's personal details. The FSA and police are looking into it and all MBNA have offered to do is give him 12 months free on Experian.

Is he entitled to anything else?

Thanks

Comments

  • rsykes2000
    rsykes2000 Posts: 2,494 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Siren1 wrote: »
    Hi

    My boyfriend got a letter from MBNA yesterday about his creditcard, apparently one of their appointed vendors 'may' have compromised my boyfriend's personal details. The FSA and police are looking into it and all MBNA have offered to do is give him 12 months free on Experian.

    Is he entitled to anything else?

    Thanks

    No. What else does he think he might be entitled to ? MBNA have apologised and paid for a credit check service.
  • Tixy
    Tixy Posts: 31,455 Forumite
    He might want to look into CIFAS protective registration, and if he does I'd think it reasonable to ask MBNA to pay for that.
    http://www.cifas.org.uk/default.asp?edit_id=808-85
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What would you like them to reasonably offer?
This discussion has been closed.
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