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Capital One Rate Increases

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Comments

  • BenL
    BenL Posts: 3,189 Forumite
    When they increase the rate i thought it was now in the rules that you are allowed to ring up, say no to the increase rate and do not use the card again. Your rate then stays the same until the balance is paid off and then the account is closed.
    I beep for Robins - Beep Beep
    & Choo Choo for trains!!
  • jonathanadeb
    jonathanadeb Posts: 2 Newbie
    edited 20 January 2010 at 12:08PM
    Hi Guys,

    Just to let you know capital one increased my rate to 38.92%

    Fortunately I have no balance so it make little difference but I did phone to complain and was told they were market leaders and all other card companies would follow suit.

    I told them that was not true and that and increase from 14.9% when I opened the account to the rate above was abusive, it didn’t make any difference and they stood by the rate.

    They offered to close the account but I figured I will buy a mars bar a month on the account (and clear it in full by direct debit) and it will cost them more to send the statement!

    I have a pretty good credit rating scoring 999 on Equifax’s online score thing so the rate is definitely not reflective of my circumstances!

    If you are thinking of applying for a capital one card I really wouldn’t bother their service is shocking.
  • seeya23
    seeya23 Posts: 2,330 Forumite
    Hi Guys,

    Just to let you know capital one increased my rate to 38.92%

    Fortunately I have no balance so it make little difference but I did phone to complain and was told they were market leaders and all other card companies would follow suit.

    I told them that was not true and that and increase from 14.9% when I opened the account to the rate above was abusive, it didn’t make any difference and they stood by the rate.

    They offered to close the account but I figured I will buy a mars bar a month on the account (and clear it in full by direct debit) and it will cost them more to send the statement!

    I have a pretty good credit rating scoring 999 on Equifax’s online score thing so the rate is definitely not reflective of my circumstances!

    If you are thinking of applying for a capital one card I really wouldn’t bother their service is shocking.
    capone are doing it to eveyone apart from new account
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