what are HALIFAX playing at?

blaque*angel

I just logged on to my online banking any both of my babies accounts are showing at minus balances when yesterday the full amounts were there.
i'm confused, but thinking maybe the anniversary date is today. but where would they have put the monies?

and why minus balance? they better not think to charge us over draft charges..

jamiex

If the money is due to go into a different account automatically at maturity, what might have happened is the money and interest will have been transferred, but the interest that was credited might have disappeared for a day, so you'll be negative by the amount of the interest.

It happened to me when I transferred my entire balance from a regular saver to a different account. The next day the interest that had been credited the day before wasn't showing any more, and the account said it was negative.

I wouldn't worry just yet. I don't think I've explained to too well though.

blaque*angel

thanks jamiex

jackieblack

jamiex wrote: »

I don't think I've explained to too well though.

You explained just fine - I understood!:D

blaque*angel

so, they are telling me they've lost my signature for the "nominating accounts" so they have froze the monies until they get another signature!

how do you lose someone's signature? silly bank!

rb10

Presumably you have the passbook for the Save4It accounts? This is where the money will have gone, just take the book into any branch and they'll be able to print the transfer in the book.

blaque*angel

rb10, you didn't read my last post? they lost my signature.
so i have to provide a new signature in order for the money to go into the account!