The Claims Guys

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Just had a phone call from them - cold calling.

I said I was in the middle of a claim and doing it myself.

The saleman's next line was 'we can help, we are part of the Department of Justice'

I asked him to repeat it, and then once more to say that they were part of the government.

I asked him for his name, and explained that I work for the government (well, local government, being a teacher).

He rang off

To whom should I complain?

OFT? Trading Standards?

Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
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    Nolly wrote: »
    Just had a phone call from them - cold calling.

    I said I was in the middle of a claim and doing it myself.

    The saleman's next line was 'we can help, we are part of the Department of Justice'

    I asked him to repeat it, and then once more to say that they were part of the government.

    I asked him for his name, and explained that I work for the government (well, local government, being a teacher).

    He rang off

    To whom should I complain?

    OFT? Trading Standards?
    Hi, you could try the Ministry Of Justice.


    https://www.claimsregulation.gov.uk/index.aspx

    They may just take details from you but at least they can see their sales practice is not within regulations etc and hopefully others would have complained also. ;)
  • triticale
    triticale Posts: 771 Forumite
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    Hopefully you gave the little maggot a fright! :rotfl:
  • Nolly_2
    Nolly_2 Posts: 36 Forumite
    First Post First Anniversary Combo Breaker
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    I have emailed The Claims guys and have forwarded a copy to the BBC Watchdog and Money Box.

    I have also submitted an online complaint via the MoJ website
  • dunstonh
    dunstonh Posts: 116,649 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
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    The claims guys are a disgrace. They cold called me and told me I had been mis-sold. This was even after I told her that I was an IFA and I did all my own insurances. She didnt seem to know what an IFA was.

    Good for you for complaining.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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