Help With Email For Game

caroline78

Hiya,

I am looking for another way of contacting Game. I prefer to use email and have sent an email twice now using the contact information on their website but haven't got a reply.

I bought a preowned PSP for a Christmas present for my partner and when he opened it on Christmas morning it wouldn't work. Game did exchange this for me.

I also bought a preowned DS for my Mum for Christmas and she didn't try it until near the end of December, it didn't work either. Again Game did exchange it.

I had sent an email asking their policy on accepting preowned items, did they not try the items first. With both these consoles they did turn on, as I did try that, but would not accept games.

I would have liked a response to my emails, even if it was just an apology, but I have not heard anything, apart from the standard 'we have received your comment and will reply soon' type.

Does anyone have another email address I could try.

Thanks.

gordikin

Why didn't you try them first?

biscit

???????????????

caroline78

I did turn them on and they both turned on okay. The PSP wouldn't accept games and the DS wouldn't let you use the stick on the bottom of the screen.

gordikin

caroline78 wrote: »

I did turn them on and they both turned on okay. The PSP wouldn't accept games and the DS wouldn't let you use the stick on the bottom of the screen.

Maybe that's what Game did too?

caroline78

I don't know what Game done, which is why I would like to ask them what their policy is.

gordikin

Their policy might be what you choose to do though?

caroline78

Well regardless of what we think their policy is I would still like to ask....

Does anyone have an email address for them, Thanks.