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PPI credit card - what now?
penniesonly
Posts: 10 Forumite
Hi
CAn you help? I managed to get PPI removed from my account in december and they happily refunded one months payment.
However, when i pointed out that i had no idea i was paying for it, they said i must have known as i got the card via online application.
The application was made for a standard card account over 7 years ago. They changed it to a Platinum account after 1 year as i was 'a valued customer'
Having complained, they basically said i must have been ignorant to not notice id asked for cover. I have written to complain but heard nothing.
Should i try again?
CAn you help? I managed to get PPI removed from my account in december and they happily refunded one months payment.
However, when i pointed out that i had no idea i was paying for it, they said i must have known as i got the card via online application.
The application was made for a standard card account over 7 years ago. They changed it to a Platinum account after 1 year as i was 'a valued customer'
Having complained, they basically said i must have been ignorant to not notice id asked for cover. I have written to complain but heard nothing.
Should i try again?
0
Comments
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Hi, was this applied to both cards then? Also was it an online application and then how was it changed over the platinum? Did you have to sign a new agreement?penniesonly wrote: »Hi
CAn you help? I managed to get PPI removed from my account in december and they happily refunded one months payment.
However, when i pointed out that i had no idea i was paying for it, they said i must have known as i got the card via online application.
The application was made for a standard card account over 7 years ago. They changed it to a Platinum account after 1 year as i was 'a valued customer'
Having complained, they basically said i must have been ignorant to not notice id asked for cover. I have written to complain but heard nothing.
Should i try again?0
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