life insurance brokers

tonyms

i attempted to use cavendish online to allegedly find a best quote for life insurance. they charged me £35 for doing this. however the company recommended made unacceptable demands and i decide not to go ahead. i asked cavendish online to refund the £35 but cavendish online said:
'There is a page on our website called 'underwriting information' which states you should call the insurer before applying to them if you want to check medical requirements etc. The point of this is that you know if you should apply to them before sending the application to us.'
So there is really no point in using comapnies like cavendish online. just do the work yourself and apply to the recommended comapanies and save yourself the £35. companies like cavendish online do not value customer service or loyalty, and I certainly will not be using cavendish online ever again!!

dunstonh

So there is really no point in using comapnies like cavendish online.

Yes there is.

just do the work yourself and apply to the recommended comapanies and save yourself the £35.

and you end up paying more in the monthly premium as an IFA on nil commission is the cheapest way of getting life assurance. Direct to provider is more expensive.

companies like cavendish online do not value customer service or loyalty, and I certainly will not be using cavendish online ever again!!

Thats very harsh when in fact they have done nothing wrong.

The FSA state on execution only cases that the adviser is not allowed to give any advice and that the choice of provider and options is totally with the client. If any advice or direction is given then it ceases to be execution only and becomes an advice case.

You chose the insurer, you chose to take a punt without doing the research. Your aim was to cut out the very individuals that would find that information for you because you were doing it yourself.

So, its your own fault and your recommendation of going direct to insurer is more expensive than using Cavendish or a similar execution only IFA or protection only firm.