Playstation store online . How to check my account as unauthorised payment taken?

Mandles

Dunno where exactly to post this . My problem is that i bought something for a game on the ps3 from playstation store. I used my credit card.

I have now just had my credit card statement and discovered that some more money was taken from my account from playstation. Do you know how i can check when it was done and what was bought etc?

I am more mad as either my DS is lying and has nicked the money from my credit card or it is where the stupid child has given his passwords to his mates which has meant that they have gone into my account.

So how do i check past purchases and how do i delete my credit card from the ps3?

pcombo

Could call your bank and get them to go into more detail. But theres another part of the forums where you might get a better answer.

JasX

is there some means to log into your playstation account online and check your personal details / orders?

Not directly familiar with the Playstation online store but other PC based ones log everything. you bank probably won't be able to get much info beyone the basics, amount, date, company details etc

EDIT: have you tried stumbling round here:

http://uk.playstation.com/ps3/

can you sign in and are there account options, seems to be a 'store' section but i think it wants you to install some sony software to run the store from? can you not access store/order info on the PS3 itself?

gaming_guy

you can check how to view the purchase history on the PS store by clicking here.

danny1978uk

Click on playstation store, and then in the top right hand corner i think their are 4 icons, if you click on each of the 1 should be your purchases.

Really sorry i can't be more specific, hope this helps.

Dan

Mandles

Thanks, that is fantastic. I'll see if my DS is sweating now he knows that i know how to access it!

tightbarsteward

This happened to me. My son gave his password away to some lad he was talking to online and next thing over £100 worth of games were downloaded and charged to my debit card. I had to report the transactions to my bank as fraudulent and eventually I got refunded about 2 months later. Barclay's didn't handle it very well.

Good Luck

pcombo

dont multi, always ends up bad in the end.

Mandles

tightbarsteward wrote: »

This happened to me. My son gave his password away to some lad he was talking to online and next thing over £100 worth of games were downloaded and charged to my debit card. I had to report the transactions to my bank as fraudulent and eventually I got refunded about 2 months later. Barclay's didn't handle it very well.

Good Luck

£100 :eek::eek: on games! Why do they share their passwords? Glad you got it back.

Thanks, i found what i needed to and yes, there is a mystery transaction. All passwords now changed and credit card details taken off account.

Gettin_old

Mandles wrote: »

Thanks, i found what i needed to and yes, there is a mystery transaction. All passwords now changed and credit card details taken off account.

Surely it should say what was purchased...........

robt_2

Gettin_old wrote: »

Surely it should say what was purchased...........

Probably, but it is of no relevance to the thread