Advent laptop not booting

Hi,
a friend has given me their Advent 7116 laptop to look at because it is not booting at all. The symptoms are as follows:

It powers-on and displays an Intel logo "splash screen" with
<F2> BIOS Setup / <F12> Boot Menu / <TAB> Skip boot logo
at the bottom of the screen.

My problem is that it simply sits there and does not respond to <F2>, <F12> or <TAB> so I can't even consider booting from a CD/DVD. The keyboard itself appears to be functional (at least in-part) because the scroll-lock and num-lock keys cause the appropriate LED to light/extinguish when pushed. I can also hit <CTRL><ALT><DEL> and the laptop resets itself

I am puzzled - can anybody suggest what I might be able to do to ressurect the machine? There is nothing of worth on the hard-drive and in any case, I can always take the drive out and back it up on another server. Reinstalling a new operating system is an option - but if I can't even get the machine to go into BIOS setup and it does not want to boot, then I'm stuck
Chris Elvin

Comments

  • busenbust
    busenbust Posts: 4,782 Forumite
    edited 18 January 2010 at 4:42PM
    Stuck, and not just the keyboard :rotfl:
    My problem is that it simply sits there and does not respond to <F2>, <F12> or <TAB> so I can't even consider booting from a CD/DVD.

    Have you actually tried booting from a CD because sometimes (provided the Bios settings have been cdrom-enabled) the machine will simply just auto-detect - according to what I said in parenthesis. ;)
  • elvch01
    elvch01 Posts: 341 Forumite
    busenbust wrote: »
    Stuck, and not just the keyboard :rotfl:

    Thanks for that insighful and helpful post :rotfl: but since I can press ctrl-alt-del I'm not sure itsjust the keyboard. I think I will try an external USB keyboard when I an borrow one

    Now does anybody have any sensible suggestions?
    Chris Elvin
  • busenbust
    busenbust Posts: 4,782 Forumite
    elvch01 wrote: »
    Thanks for that insighful and helpful post :rotfl: but since I can press ctrl-alt-del I'm not sure itsjust the keyboard. I think I will try an external USB keyboard when I an borrow one

    Now does anybody have any sensible suggestions?

    busenbust wrote:
    Have you actually tried booting from a CD because sometimes (provided the Bios settings have been cdrom-enabled) the machine will simply just auto-detect - according to what I said in parenthesis. ;)

    Actually, given that no one responded to your post, I did include the above...but anyhow, best of luck Mr Sensible :rolleyes:
  • elvch01
    elvch01 Posts: 341 Forumite
    busenbust wrote: »
    Stuck, and not just the keyboard :rotfl:



    Have you actually tried booting from a CD because sometimes (provided the Bios settings have been cdrom-enabled) the machine will simply just auto-detect - according to what I said in parenthesis. ;)


    Yes I have - I have put in a windows 7 boot DVD and it doesn't even attempt to boot. I have verified the DVD is ok by booting from it on another laptop
    Chris Elvin
  • busenbust
    busenbust Posts: 4,782 Forumite
    Also, and I realize this might be a long shot, if you do have access to another machine - and sounds like you do - you could try downloading a boot Linux install and then transfer that install (it will probably be an .iso image) to a usb stick, and then try booting up with that.
  • elvch01
    elvch01 Posts: 341 Forumite
    busenbust wrote: »
    Also, and I realize this might be a long shot, if you do have access to another machine - and sounds like you do - you could try downloading a boot Linux install and then transfer that install (it will probably be an .iso image) to a usb stick, and then try booting up with that.

    a long shot, but worth a go - I think I've got an old USB DVD drive somewhere too (proably at the bottom of my pile of bits & bobs)
    Chris Elvin
  • busenbust
    busenbust Posts: 4,782 Forumite
    elvch01 wrote: »
    a long shot, but worth a go - I think I've got an old USB DVD drive somewhere too (proably at the bottom of my pile of bits & bobs)
    I must admit, it's a difficult one. Looks like you have undertaken the sensible options. I like the idea of trying an external usb/ps2 keyboard. Hope you get it sorted asap :)
  • andy2004
    andy2004 Posts: 1,309 Forumite
    How old is the laptop ??, could it possibly be the CMOS battery at fault. cr2025 or something along those lines.
    Also I would remove the cover to the hard drive and check to make sure its connected, is its PATA shouldnt be a problem, but SATA likes the drivers installed before it boots up.
    whilst your at it, check the memory connections.
  • elvch01
    elvch01 Posts: 341 Forumite
    Well its sorted now I think. I removed all the casing I could and found quite a lot of dust which I blew out with compressed air. I took out the hard disk (SATA) to analyse on another server and this allowed me to get to the BIOS & the boot menu :) So a new hard disk was probably going to be the answer, but I reformatted & re-partitioned the original disk on a new server & then reassembled everything & installed Windows7. It wouldn't surprise me if the machine actually needs a new hard disk soon, but it appears to be OK for the moment
    Chris Elvin
  • busenbust
    busenbust Posts: 4,782 Forumite
    elvch01 wrote: »
    Well its sorted now I think. I removed all the casing I could and found quite a lot of dust which I blew out with compressed air. I took out the hard disk (SATA) to analyse on another server and this allowed me to get to the BIOS & the boot menu :) So a new hard disk was probably going to be the answer, but I reformatted & re-partitioned the original disk on a new server & then reassembled everything & installed Windows7. It wouldn't surprise me if the machine actually needs a new hard disk soon, but it appears to be OK for the moment
    Well done for persevering! :T Glad you got it sorted ;)
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