can i claim PPI charges from barclays

hi ive just received SAR from barclays the account was in dispute as they havnt sent me the credit agreement .
i can see on the statments that payment protectiom was taken out every mth, it was paid from 8/9/5/-8/8/6 on 18/10/6 it said dispute card protection and it wasnt paid after that date,

i still owe barclays.

do you think i could claim ppi ,and how do i go about it?
could someone advise me please thanks

Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    suek15 wrote: »
    hi ive just received SAR from barclays the account was in dispute as they havnt sent me the credit agreement .
    i can see on the statments that payment protectiom was taken out every mth, it was paid from 8/9/5/-8/8/6 on 18/10/6 it said dispute card protection and it wasnt paid after that date,

    i still owe barclays.

    do you think i could claim ppi ,and how do i go about it?
    could someone advise me please thanks

    Hi, you can still make a complaint even if the accounts in dispute but if you were to win and there was any arrears at any time they can make the redress against what you owe them. Who cancelled the PPI, you or them and what reasons did you give if it were you that cancelled?

    There is a reclaiming guide here if you want to have a read through as it may help in you making a decision.

    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
  • di3004
    di3004 Posts: 42,579 Forumite
    suek15 wrote: »
    hi ive just received SAR from barclays the account was in dispute as they havnt sent me the credit agreement .
    i can see on the statments that payment protectiom was taken out every mth, it was paid from 8/9/5/-8/8/6 on 18/10/6 it said dispute card protection and it wasnt paid after that date,
    i still owe barclays.

    do you think i could claim ppi ,and how do i go about it?
    could someone advise me please thanks

    Hi Sue and welcome.;)

    As Marshallka says you can still continue to reclaim, give it a go anyway, good luck.

    I note your from South Wales.....SNAP.;)
    The one and only "Dizzy Di" :D
  • suek15
    suek15 Posts: 43 Forumite
    hi di3004. i dont know wht to do?i dont want to end up paying barclays bk.i cant remember if i cancelled or wheather they didif i go ahead wht do i need to do ? yes im from south wales near carmarten.:)
  • di3004
    di3004 Posts: 42,579 Forumite
    suek15 wrote: »
    hi di3004. i dont know wht to do?i dont want to end up paying barclays bk.i cant remember if i cancelled or wheather they didif i go ahead wht do i need to do ? yes im from south wales near carmarten.:)

    Hi there......nice place then, I'm more on the Gwent end, or Monmouthshire then.;)

    I know what you mean, if you succeed in reclaiming obviously you want this refunded directly to you because you were possibly out of pocket partly due to being mis sold perhaps anyway, its annoying isn't it?:confused:

    As Marshallka said though, you can still try to reclaim on this, even though they may possibly refund the amount towards the arrears, if there is anything remaining this should be refunded directly to you.
    On the link Marshallka posted, that is useful, with templates, a checklist of mis selling reasons and so on.

    Cannot guarantee it but if you succeed, ask them to refund back to you because you are out of pocket due to this reason and already been deprived of your money, and request they refund this directly to you.
    It maybe worth a go, fingers crossed.;)
    The one and only "Dizzy Di" :D
  • suek15
    suek15 Posts: 43 Forumite
    thanks.. need a simple letter now ,
  • di3004
    di3004 Posts: 42,579 Forumite
    suek15 wrote: »
    thanks.. need a simple letter now ,

    The templates on the link are useful, use them with your reasons you have if you want to or as a guide.;)
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

    Post by recorded delivery for your proof of posting.
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    edited 13 January 2012 at 11:12AM
    List of useful addresses here as well:

    BARCLAYCARD CUSTOMER RELATIONS DEPARTMENT,
    PO BOX 6476,
    NORTHAMPTON,
    NN4 1ZN

    Barclaycard
    Barclaycard House
    PO Box 5592
    Northampton
    NN4 1ZY

    Barclays Bank PLC
    1 Churchill Place
    London
    E14 5HP


    Barclays Bank PLC
    Leicester
    LE87 2BB


    Keith Jeremiah -- Legal Executive
    Tel: 02071162705
    Fax: 02071167661
    @: keith.jeremiah@barclays.c om

    Customer Relations
    Consumer Finance
    Barclays Bank Plc
    Astley Byrom House
    Manchester
    M3 4AE

    0207 116 4561.
    Mike Brophy
    Head of Customer Relations

    Peter Townsend
    Manager,
    Barclays Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA169EU
    Tel 01565614000
    Fax 01565613583

    BARCLAYS BANK PLC NEW ACCOUNTS,
    DEPARTMENT 1,
    GOLDFISH
    GLASGOW,
    G68 9ZP

    Barclays Bank PLC
    Privacy & Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA16 9EU

    Tel: 01565 614000 or [text removed by MSE Forum Team - no longer correct number]/ Fax : 01565 613583 or 01565
    614208 0845 6090806

    Barclays Bank PLC
    Charges Refund Team
    1 CHURCHILL PLACE
    LONDON
    E14 5HP

    Tel: 0800 282390
    The one and only "Dizzy Di" :D
  • suek15
    suek15 Posts: 43 Forumite
    thanks letter sent off today,thanks
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