Media Player error

msaquib

PRODUCT:- LAPTOP COMPAQ PRESARIO R3114EA

Hi,

I had a Media Player version 11. All working alright for a month but now whenever I play a DVD on the media player, the computer automatically re-starts with a blue screen. The following message is displayed:-

BCCode : 100000d1 BCP1 : 0000000C BCP2 : 00000002 BCP3 : 00000000


Can anyone help please to sort this out?

Thanks
SM

Browntoa

I take it you mean Microsoft Media Player ??

Browntoa

think this may be soundcard related

drivers here

http://h10025.www1.hp.com/ewfrf/wc/softwareList?lc=en&cc=uk&lang=en&dlc=en&product=409600&os=228


» ADI 1981B Audio Driver for Windows 2000/XP 07-20041.00 C- 18.48M

» ADI 1981B Audio Driver for Windows 2000/XP 06-20045.12.1.4011 A» Version 19.97M

Browntoa

also this

» InterVideo WinDVD Player 02-20044.0.11.288- 26.39M

msaquib

Thanks all.


It's a Windows Media player.

I have downloaded audio drivers as suggested but still the same problem. I can watch DVD's Nero with no problems with good audio and quality.

Any more suggestions?

Thanks for your help.

MS

Browntoa

if it is windows Media Player 10 then you can delete it and go back to version 9

just go to add/remove programs and untick the box at he top right to "unhide" the hidden updates and it appears