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Virgin unidentifiable phone calls charged for

kgon
kgon Posts: 5 Forumite
in Phones & TV
Hubby just rang re charges on our phone bill for an 0845 number that is a 'dead line' to reclaim the charge made to our account - they had also charged us before so had to refund more than we thought!
check your bills for this number 0845 464 0700 lots of virgin customers are finding this and others on their bills..

Comments

  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    kgon wrote: »
    Hubby just rang re charges on our phone bill for an 0845 number that is a 'dead line' to reclaim the charge made to our account - they had also charged us before so had to refund more than we thought!
    check your bills for this number 0845 464 0700 lots of virgin customers are finding this and others on their bills..

    At Virgin's exorbitant 10p/min (against BT's 0.5p/min to 2p/min) it could add up.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    10p as opposed to ½p is only 20 times more expensive!

    Or, to put it another way, nice little earner.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Heinz wrote: »
    10p as opposed to ½p is only 20 times more expensive!

    Or, to put it another way, nice little earner.

    You do save 50p on the line rental ;-)
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    kgon wrote: »
    check your bills for this number 0845 464 0700 lots of virgin customers are finding this and others on their bills..

    Did you call NHS Direct. 0845 46 47 .

    See: http://whocallsme.com/Phone-Number.aspx/08454640700/2
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    ACDeag wrote: »
    You do save 50p on the line rental ;-)

    Now 54p :D But the VM connection charge is dearer.
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