PPI in hostage

Mickey70_2

I just received an reclaimed PPI offer from Alliance & Leicester .However instead of giving it back to me ,they have decided to apply it against the outstanding amount of my loan.

I am going through financial hardship due to loss of income and have registered with a debt management agency in July (CCCS).Since then,I have faithfully paid every month towards it.

Can they hold to this refund? I could do with it to sort a few utlity bills.
Let me know what I can do to claim it back.

thanks :rolleyes:

di3004

Mickey70 wrote: »

I just received an reclaimed PPI offer from Alliance & Leicester .However instead of giving it back to me ,they have decided to apply it against the outstanding amount of my loan.

I am going through financial hardship due to loss of income and have registered with a debt management agency in July (CCCS).Since then,I have faithfully paid every month towards it.

Can they hold to this refund? I could do with it to sort a few utlity bills.
Let me know what I can do to claim it back.

thanks :rolleyes:

Hello Mickey and welcome.
Well done.:beer:

Unfortunately, yes they can still do this, and anything remaining should come back to you if any.
You could always write and tell them you are requesting they refund directly to you, as you have a set plan in place, where if you were not mis sold PPI in the first place then the debt would not have been as high as it is. And you have been deprived of your money.
Although its not guaranteed they will do this, because it seems this is the way they deal with refunds if arrears etc.
Good luck to you anyway, please let us know how you get on, cheers.;)

petermb_2

Mickey70 wrote: »

I just received an reclaimed PPI offer from Alliance & Leicester .However instead of giving it back to me ,they have decided to apply it against the outstanding amount of my loan.

I am going through financial hardship due to loss of income and have registered with a debt management agency in July (CCCS).Since then,I have faithfully paid every month towards it.

Can they hold to this refund? I could do with it to sort a few utlity bills.
Let me know what I can do to claim it back.

thanks :rolleyes:

Unfortunately, if you are in arrears with the loan the lender is likely to utilize any refund due to you to reduce any outstanding debt. If you are not in arrears with the loan it is not acceptable for them to do this.

Mickey70_2

di3004 wrote: »

Hello Mickey and welcome.
Well done.:beer:

Unfortunately, yes they can still do this, and anything remaining should come back to you if any.
You could always write and tell them you are requesting they refund directly to you, as you have a set plan in place, where if you were not mis sold PPI in the first place then the debt would not have been as high as it is. And you have been deprived of your money.
Although its not guaranteed they will do this, because it seems this is the way they deal with refunds if arrears etc.
Good luck to you anyway, please let us know how you get on, cheers.;)

Thanks very much for your advice.I will get in touch with them .They can only say No.Will let you know the outcome.

Mickey70_2

petermb wrote: »

Unfortunately, if you are in arrears with the loan the lender is likely to utilize any refund due to you to reduce any outstanding debt. If you are not in arrears with the loan it is not acceptable for them to do this.

Thanks for your feedback.Very helpful.

di3004

Mickey70 wrote: »

Thanks very much for your advice.I will get in touch with them .They can only say No.Will let you know the outcome.

Your very welcome Mickey, that's right if you don't ask you will never know, hopefully it will go your way, fingers crossed.;)


Di