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HSBC free antivirus

As a HSBC customer I was delighted to read that I could get free antivirus software from McAfee but I have had nothing but trouble with it. My computer actually told me it had 2 viruses that needed cleaning, Explorer kept crashing and after a month it told me I wasn't fully protected to be on the internet unless I paid £30 to upgrade. I have since gone back to old faithfull Norton which luckilly still let me just upgrade. I don't know if I did it wrong but it was certainly a headache for me.

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