Problems with 3's internet dongle

scootw1

Has anyone experienced problems with 3's new dongles for internet access? Mine cuts out after only a few minutes (sometimes seconds) and goes back to 3G Fast (not fast) which makes surfing almost impossible for any length of time. It also heats up very quickly which seems a bit weird.

atrixblue.-MFR-.

no.1. 3 is absolutely carp.

no.2 dongles get hot almost instantly so no real problem there.

no.3 if you call 3 be prepaired to go through so many things thats not necesary, then be told to go to a different postcode area to see if there's any improvement (impossible if you have a desktop pc), if you get disconected from the call, be prepared to go through all the carp you did with the first person you spoke to even if you explain youve done it they still want you to do it again.

i was once told by their operator when my dongle broke down to take my pc and the dongle into a different postcode area (i told him it wasnt a laptop but a desktop) i replied you want me to knock on some randoms door and ask them if if can set my pc up in their house to test my dongle works in a different p/c area he replied "yes" that when i went with a different provider (BE* broadband and BT telephone)

no.4 be prepared! they will most certainly try and take up to 4 months rental off you at some point (if contract) and will take the direct Debit either too early or too late never on the due date.

be prepared for this to happen all the time no matter where you are (if laptop).

3g is the alternative hsdp (i think its called that) 3g being the slowest its swapped to 3g because the signal is too week for a so called highspeed connection.

my advice is ditch 3 if you in the 14 day cooling period and get a fixed connection or a wifi dongle.

scootw1

atrixblue.-MFR-. wrote: »

no.1. 3 is absolutely carp.

no.2 dongles get hot almost instantly so no real problem there.

no.3 if you call 3 be prepaired to go through so many things thats not necesary, then be told to go to a different postcode area to see if there's any improvement (impossible if you have a desktop pc), if you get disconected from the call, be prepared to go through all the carp you did with the first person you spoke to even if you explain youve done it they still want you to do it again.

i was once told by their operator when my dongle broke down to take my pc and the dongle into a different postcode area (i told him it wasnt a laptop but a desktop) i replied you want me to knock on some randoms door and ask them if if can set my pc up in their house to test my dongle works in a different p/c area he replied "yes" that when i went with a different provider (BE* broadband and BT telephone)

no.4 be prepared! they will most certainly try and take up to 4 months rental off you at some point (if contract) and will take the direct Debit either too early or too late never on the due date.

be prepared for this to happen all the time no matter where you are (if laptop).

3g is the alternative hsdp (i think its called that) 3g being the slowest its swapped to 3g because the signal is too week for a so called highspeed connection.

my advice is ditch 3 if you in the 14 day cooling period and get a fixed connection or a wifi dongle.

I'm outside of that period so I'm stuck with it. however, I still expect a reasonable service from them even though it is only £5 a month

Dreamnine

Tether, to a mobile - it's a lot less hassle.

PlutoinCapricorn

I have used/am using an assortment of prepaid 3 dongles. I am lucky in that I am upstairs close to a window, as 3 recommend. I never plug the dongles directly into a laptop, as they do tend to overheat. Most of the time the light is cyan, which is the fastest access; sometimes it drops to blue, which is much slower. I am very satisfied with the dongles.

Freebyman

Ive been with 3 for just over 15 months now (only 3 months left on contract and counting....) and can tell you that the most important thing regarding reception is to get the dongle as close to the window as possible and always use the extension lead provided. I am happy to say come April 2nd they will no longer be my provider!!!

At the moment (this happens every few weeks or so) it keeps cutting out on me but still shows connected. The only way to solve it, is to disconnect and then reconnect.

Another thing you might try instead of using 3's wonderful connection software :rotfl:is to connect via the network connection in the control panel in xp or as I do now connect via the small tab on the control bar on windows 7. It is a lot quicker and mostly more reliable apart from the obvious connection problems.