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MP4 player not powering

I wonder if anyone has any ideas, I have 2 MP4 players, neither working. Worked for about 10mins originally and then stopped working. Will not come on at all even when plugged in to charge! I thought the machines might be faulty but the two machines are different brands and specs. Is this a common MP4 problem? Any ideas to fix it manually? I live quite a distance from where it was purchased.

Thanks in advance
:rudolf: Christmas Addict! :rudolf:
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