Thawing outside but still no Sky+

frostyspice

As the title says - the snow and ice is melting where I live but I'm still getting the message "No satellite signal is being received". I've rebooted, and done the housekeeping menu thing, but to no avail! The dish had been fairly well iced up but seems to be clear now.
What should I do next?!

996ducati

Whats the signal strength showing as?

jaydeeuk1

Weight of snow could have moved dish out of allignment.

frostyspice

996ducati wrote: »

Whats the signal strength showing as?

There's no figures at all in the signal strength boxes onscreen.

frostyspice

jaydeeuk1 wrote: »

Weight of snow could have moved dish out of allignment.

So I need to call a satellite tv engineer and spend money then? Curses.

996ducati

frostyspice wrote: »

There's no figures at all in the signal strength boxes onscreen.

No signal? Looks like an engineer visit.

spike7451

Should'nt affect you Sky,get the remote & press;
SERVICES
4
0-1-SELECT
Go to LNB Set-Up
Check power is ON.

Exit menu,

Press
SERVICES
4
6

What is your signal quality & strength?Quality should be above 60%
If nothing,
Turn the power off to the box & unscrew the F Connection feeds from the dish.
Is the any water/moisture coming out of the cable? Does the copper braiding & copper core look green or tarnished?It should look like this;
http://www.toolstation.com/images/library/stock/webbig/10423.jpg
If it's rusty,water has gotten into the cable & frozen. DO NOT recconect to your Sky box! Call Sky & get a installer out to replace the cable as it's not been protected correctly or the cables been damaged.
Does your cable go over the roof?

frostyspice

spike7451 wrote: »

Should'nt affect you Sky,get the remote & press;
SERVICES
4
0-1-SELECT
Go to LNB Set-Up
Check power is ON.

Exit menu,

Press
SERVICES
4
6

What is your signal quality & strength?Quality should be above 60%
If nothing,
Turn the power off to the box & unscrew the F Connection feeds from the dish.
Is the any water/moisture coming out of the cable? Does the copper braiding & copper core look green or tarnished?It should look like this;
http://www.toolstation.com/images/library/stock/webbig/10423.jpg
If it's rusty,water has gotten into the cable & frozen. DO NOT recconect to your Sky box! Call Sky & get a installer out to replace the cable as it's not been protected correctly or the cables been damaged.
Does your cable go over the roof?

Signal quality and strength zilch (no reading).
Cable doesn't go over roof. The dish is on the side of the house just above the garage roof.
I will look at connections tomorrow (still snow on garage roof).

albionrovers

What should strength be?

I have
50% for Input 1 signal strength
25% for Input 1 signal quality
50% for Input 2 signal strength
25% for Input 2 signal quality

Picture is ok but has had its moments during winter.

spike7451

albionrovers wrote: »

What should strength be?

I have
50% for Input 1 signal strength
25% for Input 1 signal quality
50% for Input 2 signal strength
25% for Input 2 signal quality

Picture is ok but has had its moments during winter.

Signal strength is'nt as important as the quality,which should be 60% or higher.

spike7451

frostyspice wrote: »

Signal quality and strength zilch (no reading).
Cable doesn't go over roof. The dish is on the side of the house just above the garage roof.
I will look at connections tomorrow (still snow on garage roof).

I meant connections on the Sky box,not the dish.