Airtours Holiday Complaints

WestieFan

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I have just read this in a Scottish paper, it has really cheered me up on a wet day.

Airtours have compiled a list of the worst holiday howlers:

"We didn't enjoy Rome one bit... it was full of ruins."

"I believe you need a visa to visit Egypt - will Mastercard do?"

"I'm never flying to Jamaica with Airtours again. It took us 9 hours to get here. It only took the Americans 3 hours."

At check-in - "Can I have a window seat please? It's a long journey and I would like some fresh air."

At a quiz night in Egypt - "Which beetle did the ancient Egyptians revere?" One lady puts her hand up and said "I know this... it was John Lennon."

And another holidaymaker on safari in Kenya complained that the animals were not fenced in!

:rotfl: :rotfl:

Becles

One of our "hobbies" in Mexico was laughing at whinging Americans (no offence as I know not all Americans are like that).

"The hotel doesn't serve Red Bull"

"The hotel doesn't serve Budweiser" (but it served Mexican beers)

"There are some rocks on the beach" (hotel should have removed them?)

"The sun is too hot" (sit in the shade then)

"Some staff speak broken English" (it's a Spanish speaking country)

"There's too many critters" (hotel in jungle and built around natural lagoons so loads of wildlife)

"I was lying on the beach and the wind blew sand in my face" (how can hotel control the wind?)

"there's no malls here. I wanna shop!" (why book a hotel in a Mexican jungle then?)

:rotfl:

but I was really annoyed by one who saw my 7 year old helping himself to a seafood dish containing prawns, squid, mussels etc. He said "stop! That food is not for children, there's burgers over there". What's my sons diet got to do with him? :mad:

saveapenny

Beccles did your holiay work out ok in the end?

Best one I ever heard was someone moaning you had to buy your own food to cook on a self catering holiday

Becles

Yes - the hotel was beautiful and we had a fantastic time. Saving hard to go back again sometime, as we enjoyed it so much.

Will not be travelling with First Choice again though.

If you remember, First Choice put us back in the wrong room but faithfully promised it was sorted out before we left the UK.

On arrival at the hotel, we were put in the wrong room. Went back to reception and they were really nice about it. They sat us down with some cool fruit juice drinks, and organised the room we should have been in.

Our free honeymoon flowers and wine were missing from the room as the hotel did not know we were on honeymoon. The hotel did say they would try and get some delivered to the room, but we never got them. I wasn't too bothered about that though.

First Choice sold us a family entertainment cruise aboard a pirate ship. Really it was mainly adult drinking games and a loud R&B disco. Was cheesed off with that as it wasn't suitable for children, and we got verbally abused on the bus on the way back for asking some drunk people if they could stop swearing in front of our children.

On arrival at the airport to go home, First Choice had missed us off the priority booking list. We'd paid extra to book seats together, but the check in staff said they didn't have any seats together left so we'd be split up. Complained and showed original invoice with booking fee on so they said they would sort it. Ended up waiting till the whole flight had checked in and they spent ages working out who they could move to accomodate us. By this time, the flight was bording so we had to literally run through security etc., to the gate.

Got to the gate and the check in man popped up to tell us the people they had asked to move refused to move. He scribbled all the seat numbers out on our bording passes and told us to see the stewardess.

Got on the plane and caused a right commotion as we had no idea where our seats were. Got told to stand in an alcove by the toilet till the whole plane was seated, then the stewardess had to ask for volunteers to move around so we could sit together. Was a right hassle and really embarrassing.

I did write a letter of complaint to First Choice but never heard anything back. This has just prompted me to follow up the complaint, so thanks for that!

withabix

First Choice = Last Resort more like it!

First Choice = book with someone else