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How do I go about making a claim in the small claims court?

Hi, Yesterday I posted about having bought a phone i've not received from a now unregistered seller that ebay themselves have now warned me about.

I paid by paypal so issued a claim and rang them to enquire further. I was told that the seller is given 10 days to respond and after that time I would be eligible for £105 under ebay's item insurance. This however, would leave me out of pocket.

So, am I able to claim through the small claims court? and if so, how do I go about it? yesterday I was worried, embarrassed and upset at being scammed - today I'm angry annoyed and keen to get ALL of my money back (if this is in any way [possible!)

all help and advice appreciated!

D

Comments

  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Before doing this, I would suggest speaking to your credit card provider about doing a chargeback.

    This has a reasonable chance of success... assuming of course that you funded the payment with a CC.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • rachaelc_2
    rachaelc_2 Posts: 246 Forumite
    If you go to https://www.consumeractiongroup.co.uk they should have all the info you need!!
    MSE has changed me for the better!!
    DD1 arrived 15/5/11, ]
    :money:
  • angelfire
    angelfire Posts: 870 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Before doing this, I would suggest speaking to your credit card provider about doing a chargeback.

    This has a reasonable chance of success... assuming of course that you funded the payment with a CC.

    Didn't fund with a credit card I'm afraid, because I haven't got one. After this debacle though, I'm certainly considering it!
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Bad luck :(
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Her Majesty's Courts Service online at https://www.moneyclaim.gov.uk/csmco2/index.jsp
  • bleugh
    bleugh Posts: 1,796 Forumite
    small claim costs you £30, they get a letter

    if they ignore that letter, they have to pay another £30 to call out baliffs

    the person then gets a CCJ against their name
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Be aware that you have to pay a fee to make a claim in court. After the hearing the court will issue a piece of paper ordering the person to pay you what you are owed (assuming you win, of course). However, if the person chooses to ignore that piece of paper, then not much happens to him/her apart from ruining his/her credit record. And meanwhile you will have spent the court fee as well as your earlier losses. Worth it for a piece of paper?
  • jenniferpa
    jenniferpa Posts: 1,036 Forumite
    Unfortunately, I think you need a credit or debit card to pay the filing fee if you use moneyclaim online. While I see the point Voyager2002 is making, you can with the court judgement get the ballifs sent in (for a fee, which is recoupable), and often, simply getting that claim is enough to get the seller to cough up the money owed plus the filing fee.
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