Who would you recommend? (BB & LL)

espresso

shellsuit wrote: »

Apparantly the NAT settings are closed, they can be set open, but you can't do it with Sky. (Something about an encrypted code which you need but Sky won't give it)

I don't know a thing about it, that's just the info OH has picked up from the net and on talking to someone at Sky.

See this thread here, you spoke to the wrong person at Sky!

shellsuit

espresso wrote: »

See this thread here, you spoke to the wrong person at Sky!

Fantastic! OH will be very pleased once I show him all that ~ thanks very much!!

P.S. He only spoke to someone at Sky last night, but OH said he sounded young (ish), so maybe he didn't have a clue what OH was talking about.

Thanks once again! :T

gonzo127

hehe sounds very much like your OH got through to the script monkeys them employ at level one of customer support who really do not know anything about computers or anything really (unless you are really lucky)

the onyl other thing with lag could be down to your ping being bad because of bad line quality/distance from exchange - this is more difficult to identify and fix however this could be solved through cable as it uses a differnt technology

but let us know how it goes once you have opened your ports on your router

shellsuit

gonzo127 wrote: »

hehe sounds very much like your OH got through to the script monkeys them employ at level one of customer support who really do not know anything about computers or anything really (unless you are really lucky) Probably! :cool:

the onyl other thing with lag could be down to your ping being bad because of bad line quality/distance from exchange - this is more difficult to identify and fix however this could be solved through cable as it uses a differnt technology That's just gone 'whoosh!' over my head lol, but I'll show OH and see if he knows about that.

but let us know how it goes once you have opened your ports on your router

Will do, unless OH beats me to it and showers this thread with massive sloppy kisses! :rotfl:

althas

-1,000,000,000 votes for Virgin from me. If they were the ONLY broadband provider, I would use Dial-up

Personally I am with BT, no problems as yet so can not comment on customer service. I hear O2 are about the best, I would be with them but not in my area yet