We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Help Please

Lavant_Lad
Posts: 3 Newbie
in Credit cards
Hello, this is my first post, and Ive got a bit of a problem, but unsure if I am in section.
I will try and keep it brief, I recently paid for an item £80 from an internet shop selling binoculars etc.
Postage £8 they did not say who the carrier would be.
A day later I am told parcel dispatched via Royal Mail and tracking number is BR
.
4 Days pass nothing, on the 5th day I use the tracking number to be informed my parcel was signed for and delivered 9.30am on day 4 !!!!!!!
I paid for the item by my Visa Credit Card do you think i will be able to get my money back?
Royal Mail and the shop are saying it takes 15 days before any investigation will take place.
What should I do please.
Regards Peter.
I will try and keep it brief, I recently paid for an item £80 from an internet shop selling binoculars etc.
Postage £8 they did not say who the carrier would be.
A day later I am told parcel dispatched via Royal Mail and tracking number is BR
.
4 Days pass nothing, on the 5th day I use the tracking number to be informed my parcel was signed for and delivered 9.30am on day 4 !!!!!!!
I paid for the item by my Visa Credit Card do you think i will be able to get my money back?
Royal Mail and the shop are saying it takes 15 days before any investigation will take place.
What should I do please.
Regards Peter.

0
Comments
-
Could one of your neighbours have signed for it by any chance, and not had a chance to pop it round yet?Got Halifax Classic to reduce my interest rate by 5% woohoo - 10/06/08 Thanks MSE!
Another 3% shaved off 10/12/08
ANOTHER 4 % June 09:beer:0 -
does the track show as being signed from your local office
BR is a recorded delivery tracking number0 -
Give it a few more days and go in to your sorting office too if you can.
Then that's it. Contact the store (who are they?) tell them you didn't get the goods. If they don't sort it make a claim with your bank.
You have no claim or business with the Royal Mail apart from a quick visit into their depot. You're not their customer.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.5K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards