Faulty Freesat+ recorder

boybeck

Hello

My Freesat+ TV recorder is playing up. I bought it in November 2008 from Argos. Am I within my rights to ask for it to be replaced after the one year warranty has expired?

Jason

savemoney

No, only repair or part refund IF you can provide the appliance had a inherent fault

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

gordikin

Repair, replace or refund (partial or otherwise) are all options...but it is for Argos to decide...providing you can prove it's an inherent fault. Which is usually via an Engineers report, that you have to pay for initially, but can claim from Argos if it really is an inherent fault

mariecc_2

My daughter told me that eletrical items are covered for six years. Don't know any more info at the moment but worth looking into...

brettcta

**EDITED**

nothing to see here

gordikin

mariecc wrote: »

My daughter told me that eletrical items are covered for six years. Don't know any more info at the moment but worth looking into...

Why? When your daughter is wrong! It's upto 6 years in E&W, 5 in Scotland....and depends!

savemoney

As said in the link my post

If its a Humax box sometime they are covered up to 2 years

mariecc wrote: »

My daughter told me that eletrical items are covered up to six years. Don't know any more info at the moment but worth looking into...