Internet works but will not allow programs to updates

guy999

Running x p home.celeron 2.7ghz 512mb ram, disc space. Used 74gb free 32gb
Sure it errors and says out of memory but not exactly sure what code it gives

macman

OK so you have plenty of disk space left, and just about adequate RAM for XP. But your service packs are 5.5 years out of date and as such your PC is totally insecure.
Memory means RAM, you probably need to shut down everything else while you try to run updates. But try to clear at least some of the infections first.

aliEnRIK

The malwarebytes scan all say "No action taken."
Did you definitely remove them?

Reboot and keep pressing F8 to go into SAFE MODE WITH NETWORKING

Download HostsXpert
http://download.softpedia.com/dl/a688cad746f64494e3ba8aee103f97e4/4b3ceb67/100027041/software/system/HostsXpert.zip
and then follow the below steps.

* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click the Make Writeable? button.
* click Restore Microsoft's Hosts File and then click OK.
* Click the X to exit the program


UPDATE (if you can) malwarebytes and runa FULL scan (Switch off your anti virus whilst it scans else itll probably freeze again)
Post the whole log (Even if clean)

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
REBOOT into normal mode
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

guy999

Hi
Thanks for your replies.
Tried last night downloading many different programs to get them to work, but because they would install ok find problems then wouldnt update to fix them went around in circles.
In the end tried Stinger from McAfee which doesnt need links or internet connections, this found a few problems and fixed them but wouldnt finish as would crash with gen32? errors.
Ran ccleaner registry cleaner which took forever.
However still would not allow me to update programs, as would just hang.
In the end downloaded and purchased for 10 usd, stopzilla, found more viruses.
Pc nows runs loads better than before but still wont update.
In the end went to bed, will not be at my parents until next week now, so intend to carry out steps above now that the pc is responding
Thanks for your help

flossy_splodge

I am in the middle of sorting (or trying to) my friends DD's laptop which is displaying similar problems. I have ended up running Eset NOD32's online scanner which has found and cleaned 11 Trojans! Seems to have made a huge difference.
http://www.eset.com/onlinescan/run_scanner.php should take you to the right download location but watch as you follow the instructions to note the little box that you need to tick in to tell it to remove the threats it finds.
Good luck.:rolleyes: