Problems downloading Epson printer driver

outlaw777

Hey,

I bought a new laptop and I want to install my Epson printer to it however, I have lost the software disk so I need to download the printer driver online, when I start the download for thr driver I get the following error msg...

"The software you are installing has not passed Windows logo testing to verify its compatbility with Windows XP. Continuing your installation may serious harm and destabilize your computer"

Please can someone help, I dont want to harm my new laptop??

BargainGalore

http://www.epson.co.uk/Support

and enter printer model example R300

outlaw777

When I enter my model number there it just leads me straight back to the download the drivers page, any other suggestions?

BargainGalore

What printer is it?

I usually only use drivers but sometime you might need printing cd software depending on printer

There is drivers and software on there you need to tell it what OS you are using too

tomfun

Just continue and install the drivers, it is just informing you that the drivers you are installing haven`t been checked and possibly never will be ,to be compatable with windows xp.

CHR15

Agree, just ignore the warning and carry on.

outlaw777

BargainGalore wrote: »

What printer is it?

I usually only use drivers but sometime you might need printing cd software depending on printer

There is drivers and software on there you need to tell it what OS you are using too

Epson DX3850??

outlaw777

CHR15 wrote: »

Agree, just ignore the warning and carry on.

And what if my new laptop gets totally damaged as the warning suggests? What are the chances?

davb

outlaw777 wrote: »

And what if my new laptop gets totally damaged as the warning suggests? What are the chances?

Chances are slim, but it's obviously up to you.

When hardware vendors write drivers for their products, they generally release them on their website for customer download and install, which will generate the message you see. They have the option to send the driver to Microsoft for testing (if they pay), and if it passes, it will be certified as a WHQL driver and be given a certificate that will not generate the message.
There is obviously a period of time between drivers being released, and certified - at the moment there are no WHQL drivers for the DX3850. Your options are either go with it, wait for a certified driver (if there is going to be one), contact Epson and ask them, or get a different printer.
I would imagine that if you found your CD, it would be the same - unfortunately it's not uncommon.

davester

I have had that same message loads of times with various drivers, They all worked find and my Computer didnt die. Its 5 yrs old and still works fine. XP machine too. Its just as previous poster said, they don't particularly want to give money to MS who forced them to write drivers for windows anyway.

CHR15

outlaw777 wrote: »

And what if my new laptop gets totally damaged as the warning suggests? What are the chances?

Virtually zero chance. In fact, less than that.

As has been said above, they simply have not gone out of their way to fully test it with XP so Windows spits it's dummy out.