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Xbox open tray message

sei1925
sei1925 Posts: 74 Forumite
edited 12 January 2010 at 7:38PM in Techie Stuff
Does this mean the laser needs replacing, i'ts an xbox 360 premium with 60gb hard drive. It was brought from game in september 2008 and i took out there insurance on it they are picking it up on Monday. No red rings just sometimes it has problems reading discs i tell the kids to make sure the discs are clean but its like talking to a brick wall any advice would be appreciated. I'm sure people will tell me i should have brought a playstation 3 but the kids like the xbox horses for courses i suppose.

Comments

  • gaming_guy
    gaming_guy Posts: 6,128
    1,000 Posts Combo Breaker
    Forumite
    i'm no expert on xboxes, but to me it sounds like the whole disk drive will need replacing.
  • catflea
    catflea Posts: 6,620 Forumite
    sei1925 wrote: »
    Does this mean the laser needs replacing, i'ts an xbox 350 premium with 60gb hard drive.

    Think you were short changed :rotfl:

    Again, no expert on xboxes (try to avoid MS where possible) but if the discs aren't reading then its surely got to be something to do with the discs being damaged or something within the DVD tray/laser arrangement.....
    Proud of who, and what, I am. :female::male:
    :cool:
  • pitkin2020
    pitkin2020 Posts: 4,029
    Part of the Furniture 1,000 Posts Combo Breaker
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    As catflea said it could be one of two problems laser or disk. The disk problem is usually caused if the xbox gets jolted whilst the disk is spinning. A jolt can be a simple case of someone jumping up and down near the xbox, if your xbox is on the TV stand for arguments sake!! IF the disk is damaged you wont get anywhere with it other than just buying a new disk. If its the laser, and by the date you bought it, then it could well be aliteon drive which isn't known for laser failure but still a possibilty. Hopefully they will just replace the drive anyway for you and your get plenty more years out of it.
    Everyones opinion is the most important.....no wonder nothing is ever agreed on.
  • sei1925
    sei1925 Posts: 74 Forumite
    well it will be interesting to see if this insurance game are selling is any good or not i thought at the timr for £22 i'ts forth a go with some of the xbox problems around at the time.
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