Bebo and stuffed up computers

sandiep

My internet connection is usually rock solid. Good router, good connection, no wobbles.

But for the last few days everytime my stepdaughter goes on bebo, then we loose the lot, internet connection completley stuffed up. Switch off offending PC and the internet connection is back on the others all fine.

Does this sound familiar to anyone? Is there a bebo related virus around?

Normally we run 2 computers off the router, and she uses the laptop. Laptop is generally quite unhappy last few days, so today she moved over onto one of the PC's and the same thing has happened.

Thanks
Sandra

welshryda

Sounds unusual for this to happen on bebo on both computers, are you running else when she goes on there like torrent downloads?

aliEnRIK

Bebo has definitely had a few trojans and the like over the years

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the log COMPLETE here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

sandiep

welshryda wrote: »

Sounds unusual for this to happen on bebo on both computers, are you running else when she goes on there like torrent downloads?

She assures me no. I don't have the torrent streaming programs on the PC.

She has just confessed to being on my PC as well last week, and i've got NOD32 and that keeps intercepting and blocking something trying to access my PC.........

sandiep

AVG scan froze midway on stuffed up computer last night. So, off to waste a few hours!! Lets start with malwarebytes.

Thing that worries me is if it's a virus, hope its not router related rather than PC. Can I get a virus in the router? If so, how do I check that??

aliEnRIK

You cant get a virus in the router, if the router firmware changed at all then it simply wouldnt work

Youve also mentioned AVG and NOD32 on the same computer? Thats very bad.

Shut them BOTH down and run malwarebytes

sandiep

aliEnRIK wrote: »

You cant get a virus in the router, if the router firmware changed at all then it simply wouldnt work

Youve also mentioned AVG and NOD32 on the same computer? Thats very bad.

Shut them BOTH down and run malwarebytes

Nod 32 on my PC -which is working fine.
AVG on other PC and laptop - neither of which are working well.

Malwarebytes running on stuffed up PC currently.
Thanks for the reassurance re the router. At least then the worse it can be is PC related.

aliEnRIK

Shut down AVG whilst you run it then or else it will more than likely freeze again

aliEnRIK

To disable the Resident Shield, please:

* open AVG User Interface
* double-click on the Resident Shield
* un-tick the option "Resident Shield active"
* save the changes