Barclaycard secure messaging

SarahMoon

Hey

Barclaycard secure messaging isn't work so does anyone know an email address I can contact them on? I don't want to call them as I struggle sometimes to understand them.

Maybe You guys might know this. WHen I finish university what happens to my student barclaycard do they automatically close it or change it to another type of account?

SarahMoon

Anyone have any ideas?

CannyJock

Worth phoning the number on the back of the card to ask them? With luck their CS people will be able to tell you.

M_Thomson

SarahMoon wrote: »

Hey

Barclaycard secure messaging isn't work so does anyone know an email address I can contact them on? I don't want to call them as I struggle sometimes to understand them.

Maybe You guys might know this. WHen I finish university what happens to my student barclaycard do they automatically close it or change it to another type of account?

There are no other email addresses that Barclaycard will discuss your account on. Normal Email is not considered a secure method so as the online service is not working you will have to call them.

SarahMoon

Thanks.

I tried ringing them and they said to use mybarclaycard to ask, When I said it wasn't working He put me through to his supervisor who I couldn't understand, I'll try and get through to coventry

madmoggies

I too haven't been able to send a secure message for ages from My Barclaycard, so rang them today, after again being unsuccessful in sending them a message, to complain again that they still hadn't got it fixed. :mad:

I eventually got through to someone 'technical' who told me I have to write my message with absolutely NO punctuation whatsoever - no commas, full points, apostrophes ot question marks. Absolutely nothing but letters and numbers. :eek:

I logged back in and sent them a message to say how ridiculous this was, carefully omitting all punctation and it went off OK. Amazing! :j