Having Greif With Triton...

BillDawg

I had a bank account with Natwest till I went over my overdraft and was unable to pay it back in a timely fashion, so now I've been passed to Triton.

They are now plaguing my dad on our landline number with calls all the time! It's not my number, I don't use that phone nor have I ever gave it out and expressed permission for correspondence through it. So today my dad asked them why their trying to reach me, and they told him it was an urgent call from Triton Credit services in relation to Natwest Bank.

As their name is Triton Credit services it doesn't take my dad much to surmise that I owe the bank money.

Now I know the answer to this is to get in contact and set up a payment plan, making sure to stick to it. Thing is I'm currently unemployed and redoing my final year at uni, and it is a lot of work so I know I'm not going to have permanent income for at least another 6 months, till its over and I can get a job.

I want to know if Triton have crossed a line in basically informing my father of the debt?

And what's the best way to get them to leave my dads phone number alone?

Thank you

MrsTinks

But they haven't told him that you owe them money - he's an intelligent chap and has worked it out himself It's perfectly normal for someone to call and when greeted with "she's not here, who may I say called?" that they tell them...
I don't think if this is all they said you have a leg to stand on.

You can stop their calls with a letter - sure someone will post it up shortly for you.

DarkConvict

It doesn't take any intelligence to work it out though, as an example even without opening letters you can usually work out they are from a debt collector for a previous tenent.

By stating it is regards to a bank account, you could argue this has caused embrassment within the family. When debt collectors have called me looking for other people no matter what i ask they always state it is a personal matter and hang up.

By lack of care they admitted to an unknown number that you owe money to the bank

Physical/psychological harassment
2.5 Putting pressure on debtors or third parties is considered to be oppressive.
2.6 Examples of unfair practices are as follows:
j. acting in a way likely to be publicly embarrassing to the debtor either
deliberately or through lack of care, for example, by not putting
correspondence in a sealed envelope and putting it through a letterbox,
thereby running the risk that it could be read by third parties.

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf