We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Intelligent Finance card - customer service rubbish
martinbsp
Posts: 167 Forumite
in Credit cards
Just a quick warning to anyone applying for the Intelligent Finance card. Customer service is like NTL - hell on earth.
I've called six different numbers this morning to find out one simple query and I'm still none the wiser.
IF - if your reading these forums get your act sorted out. None of your departments appear to be connected and your database is a complete mess. Get it sorted.
I've called six different numbers this morning to find out one simple query and I'm still none the wiser.
IF - if your reading these forums get your act sorted out. None of your departments appear to be connected and your database is a complete mess. Get it sorted.
0
Comments
-
have to say never had a problem with IF customer services
they were really helpful last year when my card was being used fraudulately0 -
martinbsp wrote:Just a quick warning to anyone applying for the Intelligent Finance card. Customer service is like NTL - hell on earth.
I've called six different numbers this morning to find out one simple query and I'm still none the wiser.
IF - if your reading these forums get your act sorted out. None of your departments appear to be connected and your database is a complete mess. Get it sorted.
What is the problem? Perhaps someone on here can sort it out?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604.1K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards