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Intelligent Finance card - customer service rubbish

Just a quick warning to anyone applying for the Intelligent Finance card. Customer service is like NTL - hell on earth.

I've called six different numbers this morning to find out one simple query and I'm still none the wiser.

IF - if your reading these forums get your act sorted out. None of your departments appear to be connected and your database is a complete mess. Get it sorted.

Comments

  • poppy_f1
    poppy_f1 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    have to say never had a problem with IF customer services
    they were really helpful last year when my card was being used fraudulately
  • M_Thomson
    M_Thomson Posts: 1,596 Forumite
    Part of the Furniture
    martinbsp wrote:
    Just a quick warning to anyone applying for the Intelligent Finance card. Customer service is like NTL - hell on earth.

    I've called six different numbers this morning to find out one simple query and I'm still none the wiser.

    IF - if your reading these forums get your act sorted out. None of your departments appear to be connected and your database is a complete mess. Get it sorted.


    What is the problem? Perhaps someone on here can sort it out?
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