Wireless Network problem

Jomo

I'm with VirginMedia and have recently reinstalled all Windows XP software on my laptop and in the process of resetting up my wireless network.

The router and modem are both working, I can see the SSID is working but when I go to 'view wireless networks' all it says is 'Windows cannot configure this wireless connection etc.' VirginMedia cannot assist me with this and I have downloaded all the available files from Dell. I'm at a loss!

Any suggestions?

The_Mighty_Gusset

I know what the problem is - but don't have the solution to hand at the moment - give me a couple of minutes and I'll get back to you (or you can google for the fix yourself !)

The problem is that Virgin uses it's own software for managing the wireless connection, and this switches off the Windows wireless connection manager.
You can either use Virgin's software, or disable it and re-enable Windows version.
I find the Windows version better.

exup

what network card are you running?

Jomo

Ah thanks for that! Just to let you know that on VirginMedia's instructions I took off their software.

The_Mighty_Gusset

Got it !
I think you'll find that the Virgin software has turned off a little program called Windows Zero Configuration (WZC).

1. Click Start and Run
2. Type into the Run box "services.msc" (without the quotation).
3. Scroll down and look for the service Wireless Zero Configuration
4. Double Click on the Service
5.Make sure that it is Started and that the startup type is set to automatic.

Screenshot :



You'll probably get a message asking if you want Windows to be the default program - if you select yes it'll disable the Virgin program.

Jomo

exup wrote: »

what network card are you running?

Sorry to sound dumb but how would I find this out?

The_Mighty_Gusset

Ignore the advice about disabling the Virgin software - I see you've uninstalled it.
Doing that won't have switched WZC back on though.

busenbust

If it is a potential (missing) WZC problem then have a look also at this thread (with screen-shots) .

HTH.

Jomo

The_Mighty_Gusset wrote: »

Ignore the advice about disabling the Virgin software - I see you've uninstalled it.
Doing that won't have switched WZC back on though.

No worries, it was already uninstalled but no matter because I've just managed to get it set up so thanks for your help.

I did as you told me and from there I managed to get it sorted!! So thanks again, I can now get all my furniture set back up where they should be!! lol

exup

Jomo wrote: »

Sorry to sound dumb but how would I find this out?

Have you managed to get connected now?

Anyway - Do you have a removable network card (such as a USB dongle or PCMCIA card on a laptop)

Jomo

exup wrote: »

Have you managed to get connected now?

Anyway - Do you have a removable network card (such as a USB dongle or PCMCIA card on a laptop)

No it's internal.

Thanks for your input though.