Frozen Pipes

ste_coxy

Hi guys, just after a bit of advice please.

I live in a block of apartments and I am renting my one off a letting agency however, the actual block is maintained by a separate company.

The problem I have is since Tuesday, we have had no water running through our taps or toilet or shower due to the cold weather.

I have contacted the agency who have said they have contacted the property management company who are doing everything they can to rectify the problem. They have confirmed this by sending a letter around all of the flats to say they are trying everything they can but they are blaming things on "poor design of the apartment block". They are also discussing with their legal team if to try and get United Utilities to do anything further towards sorting things out. They say they have halogen heaters trying to thaw the pipes too.

I am just not sure where to go really - my landlord/letting agency are clearly not bothered and I don't think that I can really ask the management company to do anything else really as they have sent this letter out however, I have been having to stay elsewhere during this period and it is not on really coming up to a week now.

Any advice what I can do?

kinglewis

Pretty exceptional circumstances really with the current weather.. you should be greatful you don't own a property where the pipes have frozen!!( and the problems that will arise if the pipes burst!).. if the company are showing willing.. I wouldn't have thought there is much you can do. That is the disadvantage of renting the type of property you live in. Your only option to ensure it doesnt happen again is to move.

Sorry to sound blunt but some things are not avoidable!

jennifernil

I would say frozen/burst pipes are entirely avoidable in modern housing. If built to building regs the pipes should be properly insulated, and outside be buried a suitable depth underground.