How to close Citibank Flexible Saver account

senaiboy

Hi, I'm very new to managing bank accounts so sorry if this sounds like a stupid question. I've opened a Citibank Flexible Saver account almost a year ago, and since it is reaching the end of its extra introductory interest rate I'm planning to close the account now. How do I go about this?

If I'm not wrong, I'm supposed to inform them by writing? If so, what is the address to write to and should I cut the card (for activation I think) and send it back? Do I have to call them beforehand?

Thanks very much in advance for any help!

td_007

I called them and they were happy to close it over the phone- asked me provide another account details to transfer the about a £1 in the a/c.

mark13

Closed mine over the phone as well , easy peasy.

G_M

here

0800 00 55 00

theGrinch

I wrote and they closed it

senaiboy

Ta very much!

GustyGardenGalaxy

Just out of interest, when closing a Flexible Saver account, how long does it take them to transfer the money into a nominated account?

Also, is any notice period required?

Thanks

Stompa

I'd have thought logging in to the account and sending them a secure message would be the simplest way to close it.

GustyGardenGalaxy

Thanks.

inearlygaveup

Stompa wrote: »

I'd have thought logging in to the account and sending them a secure message would be the simplest way to close it.

I did that - they sent my money to my nominated account but left the account open.
They text me every Friday to tell me I have a £0 balance :wall:

GustyGardenGalaxy

Managed to sort it out today - it took a few phone calls though, but all of the staff were helpful.