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chickaroonee wrote: »I sent a game back to an online retailer that seemed to be faulty before Xmas (and in any case it was within the 7 days for DSR to apply).
The Distance Selling Regulations DO NOT apply to software that has been opened. It's a specific exclusion.
However, DSR isn't revelvant as you are claiming it is faulty.
Don't wait for Shopto.net to confirm it hasn't been recieved - just get the RM claim form filled in and sent off.British Ex-pat in British Columbia!0 -
chickaroonee wrote: »They don't have a phone number I don't think and have already emailed again to chase.
It's on their website, under the cleverly named section 'Contact Us'. The 0800 phone number is also at the bottom of every page.
ShopTo.Net
Unit 2,
Western Centre,
Western Road,
Bracknell,
Berkshire,
RG12 1RW,
UNITED KINGDOM within the UK call FREE on: 0800 779 7777
outside the UK tel: +44 (0) 1344 404 773
fax: +44 (0) 1344 451 447British Ex-pat in British Columbia!0 -
Oh I just took the no phone orders as no phone number and didn't even check that. I will call them tomorrow.
too many comps..not enough time!0
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