David Lloyd

Duckie

I don't know if anyone would have any advice for me so, this may just end up with me blowing off steam. I took out a joint membership for me and Hubby in Aug 09 for a 3 month contract. At the time, the sales person told us that the membership would simply terminate after 3 months unless if I informed them that I wanted to continue. I have been away in December and just did online banking to find they have continued to take £155 a month from me. When I phoned them, they told me I was supposed to give a months' written notice! What's the point of making it a 3 month contract if it is not??? Annoyingly I don't seem to have a copy of my contract anymore as I had a 'spring cleaning' and didn't think I needed it anymore! All I can say to other people who are considering this gym is beware and don't take the sales person's word for it - they probably tell you anything to make a sale so they can earn commission and then you are left with no proof afterwards. Grrr!!!:mad:

barvid

Read what you're asked to sign, and keep a copy until it doesn't matter any more.

blue_monkey_2

The T&C are on the back of the form you signed (the yellow one). Mine was an ongoing but minimum 3 months contract, after that you are free to cancel giving one months notice - unlike other gyms where the minimum contact is usually 12 months. Maybe you have got confused by the wording but this is what mine was.

blue_monkey_2

Duckie wrote: »

I don't know if anyone would have any advice for me so, this may just end up with me blowing off steam. I took out a joint membership for me and Hubby in Aug 09 for a 3 month contract. At the time, the sales person told us that the membership would simply terminate after 3 months unless if I informed them that I wanted to continue. I have been away in December and just did online banking to find they have continued to take £155 a month from me. When I phoned them, they told me I was supposed to give a months' written notice! What's the point of making it a 3 month contract if it is not??? Annoyingly I don't seem to have a copy of my contract anymore as I had a 'spring cleaning' and didn't think I needed it anymore! All I can say to other people who are considering this gym is beware and don't take the sales person's word for it - they probably tell you anything to make a sale so they can earn commission and then you are left with no proof afterwards. Grrr!!!:mad:

The proof is on the yellow copy, which you should have read and queries about the 3 months contract. It is a minimum 3 months contract.