Aol problems !!

worriedsik

keep losing my conection , i noticed this a few times over the last fortnight on and off but today is terible
when i diagnose connections i get a mesage to contact talk talk ! why would this be when i thought i was with aol ?

maxtweenie

Talk talk, aka Carphone !!!!!house, bought AOL a couple of years ago. There should be an 0870 number for AOL on their help pages if you search hard enough or try this one from saynoto0870; 020 7348 8000



http://www.saynoto0870.com/companysearch.php

shjo558

My wireless router has been a bit dodgy over the last couple of weeks but I was just putting that down to the snow.

I think we should start a capaign for the words "aol" and "problem" to appear side by side in the dictionary. Only 6 months left of my contract then I'm off in hunt of a new ISP:D.

(P.S I know aol isn't a real word btw!)

worriedsik

maxtweenie wrote: »

Talk talk, aka Carphone !!!!!house, bought AOL a couple of years ago. There should be an 0870 number for AOL on their help pages if you search hard enough or try this one from saynoto0870; 020 7348 8000



http://www.saynoto0870.com/companysearch.php

thanks max but what do you mean ? say no to 0870 ? iam intrigued i called ....0844 499 5555 and was on hold forever so gave up ! connection back now but i have no faith

worriedsik

shjo558 wrote: »

My wireless router has been a bit dodgy over the last couple of weeks but I was just putting that down to the snow.

I think we should start a capaign for the words "aol" and "problem" to appear side by side in the dictionary. Only 6 months left of my contract then I'm off in hunt of a new ISP:D.

(P.S I know aol isn't a real word btw!)

lol yeh ....i normally have no trouble and i get a good deal with them

maxtweenie

worriedsik wrote: »

thanks max but what do you mean ? say no to 0870 ? iam intrigued i called ....0844 499 5555 and was on hold forever so gave up ! connection back now but i have no faith

The site www.saynoto0870.com finds alternative numbers to the premium rate ones. If you click the link and then click on the link in the green banner that says "search to find an alternative number" you can then either type in aol, or enter the 0844 number. Both options will then show you alternative numbers to ring. If you have inclusive landline calls at home you might be able to find a number that doesn't cost you.

LA2019

The 0844 number still works, however, if it's engaged for ages chances are they are having issues. Even when you get through their techs can drive you potty, unless you do exactly what they say, even if you've already done it or know it won't work / is not the issue they can get pretty moody.

I don't blame them really, they probably have lots of folks give them a hard time about their accents but it's still a pain, thing is, even when you go through all that many times they've just said, oh there seems to be a problem with your exchange, try the internet again later :rolleyes:

Mostly my connection is great but on the odd occasion it does go wrong it can be horrid, however, I get free calls to UK landlines and unlimited broadband (within their fair usage policy of course :rolleyes: ) and it's dead cheap

worriedsik

maxtweenie wrote: »

The site www.saynoto0870.com finds alternative numbers to the premium rate ones. If you click the link and then click on the link in the green banner that says "search to find an alternative number" you can then either type in aol, or enter the 0844 number. Both options will then show you alternative numbers to ring. If you have inclusive landline calls at home you might be able to find a number that doesn't cost you.

oh brill i learn something new every day thanks

i typed in the o844 number and this was what i got

http://www.saynoto0870.com/numbersearch.php

worriedsik

LA2019 wrote: »

The 0844 number still works, however, if it's engaged for ages chances are they are having issues. Even when you get through their techs can drive you potty, unless you do exactly what they say, even if you've already done it or know it won't work / is not the issue they can get pretty moody.

I don't blame them really, they probably have lots of folks give them a hard time about their accents but it's still a pain, thing is, even when you go through all that many times they've just said, oh there seems to be a problem with your exchange, try the internet again later :rolleyes:

Mostly my connection is great but on the odd occasion it does go wrong it can be horrid, however, I get free calls to UK landlines and unlimited broadband (within their fair usage policy of course :rolleyes: ) and it's dead cheap

mine too LA..i have a great package with them i will have to go check but my calls are free evening and wkends for the hour thingy i just hang up and redial after 59 min and my broadband is £6 pm so cant complain i grudge the £11 to BT though !!!!