Having a nervous breakdown with bt internet india call centres!

*Vikki*

Help. I have a Apple Mac, sister has a PC. Both keep loosing their wireless internet connection/internet very slow. BT home hub never used to do this about two months ago and had this connection for a few years. Nothing changed with laptops or things near home hub. Keep calling BT, get through to India and its hard as most speak very little english. No UK call centres:mad:

What can I do? I just want my fast internet back again. I have the top package thats about £20 odd plus a month and the connection is rubbish:mad:

Browntoa

try going into the hubs advanced options and changing the wireless channel from Automatic to manual , then try different channels to see if the wireless stays up (may be a neighbours new wireless is clashing with yours)

also try unplugging everything in phone sockets apart from the hub , also try a different adsl splitter box on it

also try plugging the hub directly into the test socket

http://www.skyuser.co.uk/forum/view-master.html

(still need the splitter)

viv0147

Learn to speak Indian

mr_fishbulb

viv0147 wrote: »

Learn to speak Indian

No such thing:

https://www.cia.gov/library/publications/the-world-factbook/geos/in.html wrote:

English enjoys associate status but is the most important language for national, political, and commercial communication; Hindi is the most widely spoken language and primary tongue of 41% of the people; there are 14 other official languages: Bengali, Telugu, Marathi, Tamil, Urdu, Gujarati, Malayalam, Kannada, Oriya, Punjabi, Assamese, Kashmiri, Sindhi, and Sanskrit; Hindustani is a popular variant of Hindi/Urdu spoken widely throughout northern India but is not an official language (2001 census)

macman

Browntoa has got it in one. I'll bet that a neighbour has installed a wireless router running on the same channel. Probably another HomeHub set to the same default channel. I knew someone who spent hours on the phone to BT with the same issue when they couldn't connect because the router wouldn't accept the (correct) WEP key. It turned out that their neighbours had installed the same HomeHub and they were trying to connect to that, rather than their own. A quick channel change sorted it-but no-one at BT suggested that solution.