Please help regarding my call credit

cheeky-virgin

i have just received my credit from call credit file so there are some linked address where i never been lived and nothing to do with it ,so i call them up and they says " Please confirm your previous address by return as only your current address has been entered when you signed up to MyCallcredit. I will then be able to look into the address link problem for you.


problem is i was living with my cousin family so i lived there about 2 years and never opened a bank account or any thing so dont have any kind of proof of Id on that adress , but i can provide every thing on my current address, so should i send them my current details with passports and with other documents.

Please help me what to do !
Thanks.

jonesMUFCforever

I have had a quick look at Google for call credit (are they the ones who charge £8.95 for you to view your credit files online when you could do it by post for £2?) and IMO are a waste of time.
Contact Experian and send them £2 + details of all your addresses for last 6 years.

mhendo

You can get you a copy of your credit file from each of the Credit Agencys, It is your right under the Data Protection Act 1998.

I'm sure it costs £2 from MyCallCredit and you just need to write to them at the address below and request it.

I have copied the portion below from MyCallCredit's Privacy Policy.


Your Rights to see your personal data

You have the right to see the personal data (as defined in the Data Protection Act 1998) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the personal information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us at either of the addresses in the "Contact us" section below.

Contact us

If you have any comments or queries in connection with our Privacy Policy, please email MyCallcredit@Callcredit.plc.uk or write to MyCallcredit Customer Services PO Box 491, Leeds LS3 1WZ

cheeky-virgin

ejones999 wrote:

I have had a quick look at Google for call credit (are they the ones who charge £8.95 for you to view your credit files online when you could do it by post for £2?) and IMO are a waste of time.
Contact Experian and send them £2 + details of all your addresses for last 6 years.

i have checked with Equifax and Experian as well so equifax has no problem at all but Experian have same link address problem as call credit so spoke to experian 2 weeks ago but they say they will send me letter in one week after investigation, but still havnt received any and now call credit asking proof for previous address which i dont have any as i mentioned that i was living with my cousin family and never had a account (which i opened in may 2006) or any thing else . so cant provide them a prooof.

have any one experianced any link address problem before ! then how did u sort that out .

Thanks