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Paypal problems

I have purchased 3 items on Ebay - paid via paypal - all verified sellers in UK. Paypal have removed monies from my bank account yet have not cleared payments after 14 - 16 days and needless to sayEmails to them are a complete waste of time - they quote 9 days clearance, 5 on others, 14 on another and noone can ever give me a straight answer on the phone. Of course I don't have goods either.Wondered if someone can advise as to what to do? Should I make complaint directly to FSO?

Comments

  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    It sounds like you've paid with e-cheques. They are notoriously slow.

    Perhaps your credit card has expired?
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • soolin
    soolin Posts: 74,522 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Oh wonderful echeques, how we sellers love them...not

    They can take 2 full weeks to clear and the sellers are correct in not sending the goods until they receive cleared payments as they can bounce back for all sorts of odd reasons.

    My only suggestion would be to add a credit card to your paypal and only use that when buying in future as that is instant. It also has the added bonus that you have a second fall back position if you don't get your goods.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • bleugh
    bleugh Posts: 1,796 Forumite
    ...2 weeks, in working days that is, i.e. nearly 3 actual weeks to clear

    NEVER use E-cheques, ALWAYS (when possible) use a credit card to fund the payment
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
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