Cdiscount - no response to refund emails after their original acknowledgement

redsclubbedup

i returned a faulty freeview box to cdiscount, as per their instructions, and at my cost - i was told that the refund would be issues within 3-5 days

since this time i contacted them again, and they said it would take anything up to 28days to appear in my account.

it has now been nealry 2 months and nothing - they are not even responding to my emails anymore - could anyone tell me what the next step would be ? i have heard rumours that they may have gone into liquidation - but they still seem to be trading if thats the case !!!

thanks

ian

rsykes2000

It wasn't quite rumours:
(all from the forum search function - there's been lots about this)
Cdiscount cease to trade
cdiscount in administration
company took money, no goods now gone bust
Cdisount don't refund! Please avoid if you want peace of mind about returning items
Warning: Cdiscount.co.uk is confirmed to be in liquidation proceedings