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received cheque for maturity of life insurance but policy holder has already died

my friend has received a cheque for the maturity of a life insurance policy but the policy holder has already passed away, this person was immeadiate family to my friend but did not know the policy existed and does not think the insurance company may have been aware or informed that the policy holder has passed away, any help or advice on this matter please, thanks

Comments

  • dunstonh
    dunstonh Posts: 120,881 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Tell the insurance company and provide them with a copy of the death certificate. They will usually send out a claims form and will probably ask for the cheque back so it can be re-issued with the right payee.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • if this is the case will there be any difference in the amounts of money considering that the person has died and the policy would not have matured because a claim should have been made if my friend knew about the policy
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    ukstocks5 wrote: »
    if this is the case will there be any difference in the amounts of money considering that the person has died and the policy would not have matured because a claim should have been made if my friend knew about the policy

    There may be, depending on what sort of policy it was and its T&C
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