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PPI Reclaim Welcome Finance

Hi, First time I have posted.
I have a personal loan and car loan with Welcome, I will be trying to claim back the PPI missold to me also the charges they have applied to the accounts for the phone calls and letters etc
My question is, how do I stand if I stop paying them while they sort out any refund of the accounts?
I think off the top of my head the car loan has approx £800 left to pay and the loan approx £2500.
Well that is according to me if they work it out it will be a lot more no doubt.
How do we fight it if they just say it is vaild? I have read the posts and think I understand the letter and resasonable length of time to respond, what action can we take if they do not resond with the correct information requested?
If they cannot provide the original copy of the agreement does that mean the agreement is void?
I was a little worried but after reading these posts and realised they seem to be a bunch of crooks, it looks like I will have a fight on my hands.
I would be greatful for any comments.
Thanks

Graham

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Hi, First time I have posted.
    I have a personal loan and car loan with Welcome, I will be trying to claim back the PPI missold to me also the charges they have applied to the accounts for the phone calls and letters etc
    My question is, how do I stand if I stop paying them while they sort out any refund of the accounts?
    I think off the top of my head the car loan has approx £800 left to pay and the loan approx £2500.
    Well that is according to me if they work it out it will be a lot more no doubt.
    How do we fight it if they just say it is vaild? I have read the posts and think I understand the letter and resasonable length of time to respond, what action can we take if they do not resond with the correct information requested?
    If they cannot provide the original copy of the agreement does that mean the agreement is void?
    I was a little worried but after reading these posts and realised they seem to be a bunch of crooks, it looks like I will have a fight on my hands.
    I would be greatful for any comments.
    Thanks

    Graham

    Hi Graham and welcome.;)


    Personally I would still continue to pay your repayments while your going through the reclaim.

    You do not have to worry about writing down the figures on your letter but the calculations will come in handy in case of an offer etc.
    So in this case they should be able to provide you with a full written detailed breakdown of calculations, you will possibly have to request for these though.

    They have 8 weeks as from your date on your letter or from when they receive your letter of complaint, so I would post by recorded delivery, as this would be your proof of posting, and you can track this down on the Royal mail website.

    Just as long as you have an account number you can continue to reclaim, they may however send you a copy of your agreement on their first response, but otherwise enclose a £1 postal order or cheque payment in another letter to request for this, and they have 12 days, again post by recorded delivery.

    You actually write to the ones who arranged and sold you the loan.
    They have 8 weeks in full to respond.

    Follow the link below, the guidelines of reclaiming PPI with template letters, you can use them if you want to or as a guide.
    http://www.moneysavingexpert.com/rec...loan-insurance

    Please ask for help anytime and of course please keep us posted.

    Hope you find this helps.;)
    The one and only "Dizzy Di" :D
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