New house move

mchu6am4

Just moved into our new house - it has a BT line connection point but not active - i want phone with at least evening and weekend calls plus broadband - i am also a pay monthly o2 customer.

what is the best package i can go for please? any suggestions much appreciated.

Mark_In_Hampshire

Have you looked at o2's offerings? They can connect the line and you might well find you get a better deal keeping everything together. They also appear to be about the best-rated telecoms company around.

If your new exchange has something called "LLU" (local loop unbundling) you may well be able to go directly onto o2's network if they have a presence there.

mchu6am4

what do you mean by o2 connecting line?

Mark_In_Hampshire

Quite often people think that only BT can connect the line.

This is not so. o2 can connect ("activate") the line also, meaning everything is on one bill, if that's attractive to you.

mchu6am4

ok thanks - what do they charge for line ?

Mark_In_Hampshire

Give them a call and see what sort of deal you can get for all your services and then compare that among providers. You have the option of everything from o2 (if "LLU"), or line rental from one supplier (e.g. the post office), broadband from another (Zen internet are excellent), calls from another etc. depending on who you go with.

If you have Sky I believe you can also have them connect the line and supply the calls package and broadband.

You should also consider what is most important to you - price or service. o2 seem virtually alone in the telecoms world for having quite a good reputation for customer service though I don't speak from experience.