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PC help please

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Comments

  • JasX wrote: »
    yes, go to www.seagate.com and you are looking for "Seatools" in the downloads section (DOS version)


    Hi thanks for your help, could you tell me why it's DOS version i need and not Windows Version. Just out of curiosity

    Cheers
  • JasX
    JasX Posts: 3,996
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    Hi thanks for your help, could you tell me why it's DOS version i need and not Windows Version. Just out of curiosity

    Cheers

    The DOS version will boot from the CD and is able to run without a working copy of windows. Seatools for windows needs to be run from within windows.

    I suppose in theory you could install the windows version on the good PC and install the bad drive to that internally (not run from the caddy) but I'd suggest making a boot CD and going down the DOS version route as it introduces fewer unknowns....

    NB the DOS CD comes as an .iso image file you need to 'burn' a CD from not just copy the file across, if you don't have one a freeware .iso burner can be googled or found here:

    http://isorecorder.alexfeinman.com/isorecorder.htm
  • st999
    st999 Posts: 1,574
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    could you tell me why it's DOS version i need and not Windows Version

    because you are not booting into windows
  • jamesb1239
    jamesb1239 Posts: 648 Forumite
    My advice would have been to borrow somebody's XP cd and run the Windows Recover Console from that, it will then diagnose and fix any faults that the windows installation has and then allow you to boot.
  • jamesb1239
    jamesb1239 Posts: 648 Forumite
    So i took to my local pc repair shop where the owner managed had a look and told me the hard drive had a corrupted file and was knackered but he did manage to retrieve my main file from the hard drive that has all my work on.

    I notice from your past posts that you are in Carlisle, which shop did you take it into? Please tell me it wasnt D-tech as they have a bad habbit of finding problems that dont exist and then severely overcharging for work done.
  • JasX
    JasX Posts: 3,996
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    jamesb1239 wrote: »
    My advice would have been to borrow somebody's XP cd and run the Windows Recover Console from that, it will then diagnose and fix any faults that the windows installation has and then allow you to boot.

    A sensible second step but I'd suggest its well worth using Seatools to verify the drive is ok/fix it first.... phantom D-Tech faults or otherwise :rolleyes:
  • jamesb1239 wrote: »
    I notice from your past posts that you are in Carlisle, which shop did you take it into? Please tell me it wasnt D-tech as they have a bad habbit of finding problems that dont exist and then severely overcharging for work done.



    Yes i think it was D-tech. It's the one next to PC world and Matalan. Cost £40 for data removal is that steep? i was told the drive was corrupt.

    Out of curiosity where should i have taken it?

    Cheers
  • JasX
    JasX Posts: 3,996
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    Forumite
    Yes i think it was D-tech. It's the one next to PC world and Matalan. Cost £40 for data removal is that steep? i was told the drive was corrupt.

    Out of curiosity where should i have taken it?

    Cheers

    you post here first, we tell you how to fix it, total cost £0 :)
  • jamesb1239
    jamesb1239 Posts: 648 Forumite
    Yes i think it was D-tech. It's the one next to PC world and Matalan. Cost £40 for data removal is that steep? i was told the drive was corrupt.

    Out of curiosity where should i have taken it?

    Cheers

    If D-tech have got all of your data off and there was a lot of it then £40 (about 2 hours work and a couple of DVD's worth) isnt too bad unless it was just a few pictures and documents, but personally I would have looked in the Gazette or News and Star for one of the 1 man bands who would have probably done it for about £20, and if you have access to a second desktop computer it wouldnt have cost anything to plug it in and do it yourself. It would have also been cheaper to buy yourself a caddy and done it yourself and then you would have still had the caddy that you could have then sold on or kept.

    If it is just a corrupt hard drive then that is repairable, unless the hard drive is failing. I would get a second opinion on whether it is a knackered drive though before instructing D-Tech to replace (remember it is in their best intrest to replace it now, they have charged you the £40 for "data recovery" but bear in mind that if they do replace it then they will mark up the price of the replacement drive, charge you to fit it and then charge you for a re-installation of windows which the last person I know took them a computer to have windows re-installed they charged £80 as it is time consuming and they had their own license key for XP!)
  • Thanks for all your help. I used the seatools iso file last night and i could'nt believe it actually worked i have got all my stuff back and backed it up onto an external hard drive.

    Though when it booted to the desk top i got some warning boxes saying certain files registry could'nt be found. I can't tell you what the files are as they were written as symbols not text... some were like chinese symbols and black dots and other symbols, twas well weird.
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