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Another phone question

Just sold my old nokia phone. Stated in the auction that bidders must have at least 3 positive feedback and that I would not send abroad.
Think you know whats coming next :rolleyes:

Last minute bidder who joined yesterday, no feedback and wants it sent to Canada.

Ive offered it as a second chance offer but will I have to pay 2 lots of final value fees and how do I cancel the winning bidder?
thanks in advance

Comments

  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    I'm guessing that the Canadian buyer hasn't yet paid. I would email the buyer and say unfortunately you don't ship abroad. Have you not set your bidder requirements e.g blocking overseas eBayers, eBayers with 0 feedback e.t.c

    In seven days time you will have to file a NPB dispute and follow that process in order to reclaim your FVF.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • PINGA14
    PINGA14 Posts: 1,220 Forumite
    Already sent him an email and hes replied asking me to send it to his son in Africa!
    Knew it was a scam but didnt know how to get my fvf back.
    Thanks for your reply, will email back again and tell him the sad news that he will have to find his son another birthday present!
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    Whatever you do don't send it to Africa. Hope you get it sorted soon.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • monkeyspanner
    monkeyspanner Posts: 2,124 Forumite
    No way send to Africa definitely a scam.
  • soolin
    soolin Posts: 74,619 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    On day 7 just start the NPB against the first winner and once that is completed you'll get your FVFs back.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • PINGA14
    PINGA14 Posts: 1,220 Forumite
    Thanks for all the advice.
    Not heard anything from him since I emailed and told him I wouldnt send it abroad. Have sold the phone as a second chance offer. Will claim my fees back after 7 days.
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